Privacy Policy

1. Introduction

At Novoa Towing, we are committed to safeguarding your privacy. This privacy policy outlines the types of information we collect from you, how we use it, and the measures we take to ensure it remains secure. By accessing or using our website, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways when you use our services. The information we collect includes:

  • **Personal Identification Information**: Name, email address, phone number, and billing address.
  • **Payment Information**: Credit card details, billing information, and transaction records.
  • **Non-Personal Identification Information**: Browser type, IP address, referring site, and activity data on our website.
  • **Cookies and Tracking Data**: Information collected via cookies and similar tracking technologies for better user experience and analytics.

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Providing, operating, and maintaining our website and services.
  • Processing transactions and sending you confirmations and updates.
  • Improving customer service and responding to your inquiries.
  • Sending you emails related to your orders, promotions, or updates.
  • Analyzing user behavior to improve our website and services.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor user activity on our website and hold certain information. Cookies are small files that your browser stores on your device. You can choose to disable cookies through your browser settings, but this may limit your ability to use some features of our site.

5. How We Protect Your Information

We implement a variety of security measures to protect your personal information. These include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except for:

  • Third-party service providers who assist us in operating our website or conducting our business.
  • Legal requirements such as responding to subpoenas, court orders, or legal processes.
  • Protecting our rights, property, and the safety of our users or others.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

9. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe.

10. Changes to This Privacy Policy

Novoa Towing reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page. Your continued use of the website after the changes become effective will be deemed as your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:

Email: codewithzeke@gmail.com